Homeowner project
Tell us what work you need, where the property is located, and when you would like to begin.
Start Your Project →
Frequently Asked Questions
Clear answers before you get started.
Learn how TradeProList works for homeowners and contractors, what happens after a project or application is submitted, and where the platform’s responsibilities begin and end.
General Questions
About TradeProList
Start here for a basic overview of what the platform does and how it is different from a traditional contractor directory.
What is TradeProList?
TradeProList is a contractor-matching platform designed to help homeowners provide useful project details and connect with a local contractor whose services and coverage area may fit the work.
Is TradeProList a contracting company?
No. TradeProList does not perform contracting work and is not the employer, partner, agent, or guarantor of contractors using the platform. Contractors are independent businesses.
How is TradeProList different from a contractor directory?
A directory generally gives homeowners a list of businesses to contact. TradeProList is designed to collect project information and help identify a potential contractor match based on factors such as trade, location, services, and availability.
What does “One Job. One Contractor.” mean?
It describes TradeProList’s focused matching philosophy. Rather than intentionally broadcasting the same homeowner request to a large group of contractors, the platform aims to create one meaningful contractor connection whenever practical.
Where is TradeProList currently available?
TradeProList is beginning with electrical contractor matching in Fort Myers and the surrounding Lee County area. Additional trades and service areas are planned as the contractor network grows.
Visit the Service Areas page for the latest coverage information.
Is TradeProList an emergency service?
No. Do not use TradeProList for a fire, active electrical hazard, gas odor, flooding emergency, medical emergency, or other immediate life-safety concern. Contact emergency services, the appropriate utility, or a qualified emergency provider directly.
For Homeowners
Submitting and managing a project
How do I submit a project?
Go to the Start Your Project page and complete the project form. Include an accurate description, property location, timing, contact information, and photos when available.
Does it cost homeowners to submit a project?
TradeProList does not currently charge homeowners to submit a project request. Any estimate, deposit, service fee, or project payment is arranged directly with the independent contractor.
Am I required to hire the contractor?
No. Submitting a project does not require you to hire anyone. You should review the contractor, ask questions, verify credentials, review the estimate and contract, and decide whether the company is right for your project.
Will several contractors receive my information?
TradeProList is designed around focused matching rather than intentionally distributing the same request to many contractors. Your information may be shared with a contractor as needed to evaluate, accept, and respond to the opportunity.
What happens after I submit?
Your project enters the TradeProList review and matching process. You may receive a confirmation email, a request for additional information, a contractor introduction, or notice that no suitable contractor is currently available.
How quickly will a contractor contact me?
Response time depends on project details, contractor availability, location, and network coverage. TradeProList does not guarantee an immediate match or contractor response time.
Can I check my project status?
Yes, when project-status access is available for your submission. Use the Project Status page and enter the requested project information or reference number.
Who provides the estimate?
The independent contractor provides any estimate, proposal, or pricing. TradeProList does not set contractor prices or guarantee that a contractor will provide a free estimate.
Who handles permits, contracts, payments, and warranties?
Those matters remain between the homeowner and independent contractor. Review the contractor’s written agreement carefully before authorizing work or making payment.
Does TradeProList guarantee the contractor’s work?
No. TradeProList does not guarantee estimates, scheduling, licensing status, insurance coverage, workmanship, project completion, warranties, or any specific outcome.
For Contractors
Joining and participating in the network
How do contractors apply?
Visit the Contractor Join page and complete the application. Contractors may be asked to provide business details, services, coverage areas, licensing information, insurance information, supporting documents, and work photos.
Does submitting an application guarantee approval?
No. TradeProList may approve, waitlist, reject, suspend, or archive an application or contractor account based on network needs, qualifications, document status, conduct, or other business considerations.
What qualifications are required?
Requirements may vary by trade and jurisdiction. Contractors are generally expected to provide accurate business information, maintain any legally required licenses and insurance, and operate professionally.
Does approval guarantee project opportunities?
No. Approval only makes a contractor eligible for consideration. Project volume depends on homeowner demand, location, trade, service fit, availability, contractor capacity, and other matching factors.
How are contractors selected for projects?
Matching may consider trade, service area, project type, availability, qualifications, document status, capacity, past responsiveness, and other platform criteria.
Can contractors decline an opportunity?
Yes. Contractors may decline opportunities that do not fit their schedule, service area, scope, or business. Repeated nonresponse or excessive declines may affect future matching.
When does the contractor receive homeowner contact information?
Contact information may be released according to the opportunity workflow, such as after the contractor accepts the project offer. Contractors must use homeowner information only for the permitted project-related purpose.
Are contractors employees of TradeProList?
No. Contractors are independent businesses and are solely responsible for their employees, subcontractors, licensing, insurance, taxes, permits, contracts, estimates, services, payments, warranties, and legal compliance.
Where do approved contractors log in?
Approved contractors can use the Contractor Portal after their account has been created and linked to an approved contractor record.
What happens if a license or insurance document expires?
A contractor may be asked to provide updated documents. Expired, missing, inaccurate, or unverifiable information may result in limited matching, suspension, or removal from the network.
Matching & Projects
How project connections are made
Is every project guaranteed to receive a match?
No. Some projects may fall outside the current service area, lack an available contractor, involve work outside the network’s current trades, or require additional information before matching.
What factors affect matching?
Matching may consider trade, ZIP code, city, county, travel radius, requested services, project type, timing, contractor availability, licensing, insurance, capacity, and other administrative factors.
Can TradeProList manually choose a contractor?
Yes. Automated rankings may support the process, but TradeProList may manually review, override, reassign, pause, or close a project when appropriate.
What happens if a contractor declines?
The project may return to the matching queue for another contractor, remain under review, or be closed if no suitable alternative is available.
What happens if the contractor does not respond?
An opportunity may expire after the response period. The project may then return to the matching queue or be handled manually by TradeProList.
Can a homeowner request a different contractor?
A homeowner may contact TradeProList regarding the connection, but another match is not guaranteed. Availability and network coverage may be limited.
Does a match mean the contractor has accepted the job?
No. A match or introduction does not guarantee that the contractor will inspect, estimate, accept, schedule, or complete the project. The contractor and homeowner must agree directly on the work.
Accounts & Portal
Login and access questions
Why does the Contractor Portal say “Account not connected”?
This means the logged-in WordPress account is not linked to an approved TradeProList contractor record. Confirm that the correct contractor email was used, the application has been approved, and the contractor account was created or linked.
Can an administrator use the Contractor Portal?
An administrator account may not be linked to a contractor record. To test the contractor experience, use a separate approved contractor account unless an administrator-preview feature has been enabled.
I did not receive an account or password email. What should I do?
Check spam and junk folders, confirm the email address used on the application, and contact support if the contractor was approved but no account email arrived.
Can I change my contractor profile information?
Profile editing may be available through the Contractor Portal as features are added. You may also contact contractor support to request corrections or document updates.
Privacy & Legal
Information, responsibility, and platform limits
Why does TradeProList collect personal information?
Information is collected to operate the platform, process submissions, communicate with users, review contractor applications, support matching, prevent misuse, and fulfill other purposes described in the Privacy Policy.
When is homeowner information shared with a contractor?
Information may be shared when reasonably necessary to evaluate, offer, accept, or perform project-related communication. The exact workflow may vary by feature and project status.
Are uploaded contractor documents public?
Contractor application documents are intended for administrative review and platform operations, not general public display, unless the contractor separately authorizes specific profile information for publication.
Does TradeProList verify every contractor statement?
TradeProList may review or verify certain information but does not guarantee that every statement, document, license, policy, review, or credential is accurate, current, complete, or applicable to a specific project.
Who is responsible for the contract and project outcome?
The homeowner and independent contractor are responsible for their agreement and project. TradeProList is not a party to the contractor’s estimate, contract, payment arrangement, warranty, or performance unless expressly stated in writing.
Where can I read the legal terms?
Review the Privacy Policy, Terms of Service, Homeowner Terms, and Contractor Terms.
How do I make a privacy or data request?
Use the Contact page and select the privacy or data-request topic. TradeProList may need to verify your identity before completing certain requests.
Still Need Help?
Choose the next step that fits your situation
Contractor application
Learn about the contractor network or submit an application for review.
For Contractors →Contact support
Send TradeProList a message about an account, project, application, privacy request, or technical issue.
Contact TradeProList →These FAQs are general information, not legal advice.
Platform policies, service areas, features, pricing, matching methods, and contractor requirements may change. The applicable written terms and policies control if there is a conflict with this FAQ page.
Ready to move forward?
Submit your project or learn how qualified contractors can apply to join the TradeProList network.